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My husband and I would like to thank you for making our move easy, affordable and reliable

December 21st, 2015 Comments off

Hello Dear Orbit Staff,

My husband and I would like to thank you for making our move easy, affordable and reliable. We had a narrow window for delivery and we are impressed that you guys were able to deliver during our requested time. The moving company in North Carolina were extremely prompt and professional and assembled most of our furniture.

The movers in Toronto were a great team and did an excellent job of packing and worked at a very fast pace.

We are relieved that we chose you as our moving company.

May your company have much success!!

A million thanks!

Afroze and Ausaf Bari

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I’m very impressed with the way you guys have handled my shipment

December 21st, 2015 Comments off

Tomy & Jared, I’m very impressed with the way you guys have handled my shipment right from the start until it arrived safely here in India. Everything was in fine condition and nothing was missing or broken. Great job with packing and handling all my stuff with delicate care. Your guys who arrived in Toronto to pack my stuff and the guys who arrived in India to unload my stuff were professional and courteous. Everyone did good job altogether. I just cannot thank you guys for such a smooth and pleasant shipment. You guys are the best and I will recommend you to anyone. Definitely the NUMBER 1 moving company in Canada. Please keep up the good work and always keep an affordable price.. All the best with your future endeavors.

 

THANK YOU VERY MUCH…

Abey Jacob
Director | Precision Erectors Pvt Ltd. 

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How Orbit Moving Can Make Your Life Better

May 14th, 2015 Comments off

moving company - Orbit Moving

If you type “how to make your life better” into Google, you’ll receive nearly 800 million results. The first page of results deals with things that you can do to make you happier. Some of the suggestions are difficult to implement, others are not. At Orbit International Moving and Logistic Ltd., we like to propose a simple solution to promoting happiness: reduce the stress in your life.

Stressful situations happen in our lives all of the time. Sometimes we can control them, sometimes we can’t. One of the most common stressful situations is moving. You might have to move for work or to be closer to family, or you might choose to move because you want new experiences and adventures. Either way, the process of moving can cause major stress.

Moving can be quite overwhelming, even if you don’t have very much stuff. You need to organize your belongings and decide what you’re taking with you to your new home and what’s staying behind. Packing can be a major chore, which can take hours or days.

What can you do to reduce the stress of moving?

One of the first steps you need to take is to find a moving company. That activity can be stressful, too. There are so many choices – how do you decide which will be the right movers for you?

Talk to your friends, family and coworkers. Chances are they can recommend moving companies, or that they know someone who can do so. They can also tell you which companies to avoid. Once you’ve gathered recommendations, call the companies. You’ll quickly figure out which ones are the most professional, courteous and have the best customer service.

The qualities of a good moving company

Here are some other things you’ll notice during the selection process: the company offers personalized service, with a representative assigned to you throughout the process to ensure all of your needs are met; they answer all of your questions, no matter how complicated or simple; and they volunteer important information, such as whether your destination is prone to port strikes.

A good moving company reduces the stress of the moving process when the moving crew arrives on time on the big day with all the necessary equipment (the right sized truck, the right number of movers, the right packing materials, etc.). They are polite and work efficiently without leaving a mess behind. When the crew leaves, you feel assured that your belongings are in the right hands.

Orbit International Moving and Logistics Ltd. is that company. We’ve been helping people move for over a decade. Our dedicated team members stick with customers every step of the way to ensure that their move goes as smoothly as possible.

At Orbit, we value professionalism and customer service highly – that’s why our company is a member of the International Association of Movers and the International Movers Network. But, if you don’t believe us, just check out what our clients have said about us on our testimonials page. When you’re ready to experience the Orbit difference, call us at 416-661-4228.

 

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Why Moving Companies Aren’t as Bad as You Think

March 19th, 2015 Comments off

Why Moving Companies Aren’t as Bad as You Think

If you ask people about one of the most unpleasant experiences they have to go through in life, moving is probably one of them. A large part of the reason that no one likes moving is because they have to deal with moving companies, and the moving industry generally doesn’t have a great reputation. Unfortunately, unscrupulous businesses have ruined things for the good companies who are dedicated to their clients.

We’re here to tell you that not all movers are crooks, and why moving companies aren’t as bad as you think. Here are some features of good moving companies that will restore your faith in the industry:

Great customer service.

Moving companies with a decent reputation will provide a dedicated customer service representative to clients. This representative will be with the customer every step of the way to answer questions he or she may have. The representative will also offer helpful tips and advice to make the client’s moving experience as smooth and as hassle-free as possible.

The right equipment.

Let’s say you’re a house painter. When you go to someone’s house to do a job, you bring everything you need with you, like brushes, paint, and a ladder. Moving companies with a good reputation will also bring the right equipment to your home. In this case, the right equipment includes a truck big enough to hold all your belongings, quality packing materials that will withstand a long haul move, and the correct number of movers to get the job done efficiently.

Courtesy and professionalism.

Courtesy and professionalism means more than employees showing up on time to your home. They also have a pleasant demeanour, and they’re wearing uniforms or clothing that shows that they work for the moving company. The movers work with efficiency and care to ensure that they finish in a timely fashion while packing your belongings so that they survive their lengthy journey intact. They are not rude. Representatives from the company explain every item on the invoice.

Happy customers.

Good moving companies have plenty of satisfied customers who are happy to spread the word about their positive experience. When you’re happy about doing business with a company, you let others know. A good moving company has plenty of clients who will recommend it to their friends, family, and colleagues.

A moving company only achieves this level of customer satisfaction if the three aforementioned components are in place. Clients appreciate excellent customer service, employees who arrive at a job prepared, and behave with courtesy and professionalism. You know you’ve found a good moving company if its customers talk about those three things.

Looking for a good moving company? Call Orbit International Moving Logistics Ltd. today at 416-661-4228. We’ve been in business for over ten years, and our professional, courteous staff is ready to help make your move a smooth and headache free experience. Don’t believe that we’re one of the best moving companies in the GTA? Just talk to our many happy customers. They’ll share with you how Orbit Moving made their move one of life’s pleasant experiences.

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Top 20 Myths About Moving Companies

December 23rd, 2014 Comments off

Top 20 Myths About Moving Companies

When you think about moving companies, there are probably many different things that come to mind: boxes, trucks or employees in uniform. If you have some experience with hiring moving companies, there are also most likely a few myths which might pop up.

We’re here to deflate the top 20 myths that you may think about when you hear the words “moving company.”

  1. “They’re all the same.” No, not all moving companies are the same – there are huge differences between price, quality and service.
  2. “All moving companies use tricks on their customers.” Again, there companies out there which are honest and upfront with their clients, and there are those that aren’t.
  3. “Moving companies don’t know anything about customer service.” Yet another myth that needs busting – movers such as Orbit International Moving Logistics, Ltd. appreciate their clients and treat them with respect, courtesy and professionalism.
  4. “Movers won’t treat your things carefully.” Movers are paid to handle your belongings with care. If they didn’t do their job well, they’d be unemployed.
  5. “I have to pack everything myself.” This would depend on the specific moving service package you agree to. Many packages include packing services done by the movers.
  6. “Go with the cheapest quote.” This is a really bad idea. You might save money upfront, but when you discover that your belongings don’t arrive on time or are damaged, your mistake will end up costing you more.
  7. “Every quote covers the same thing.” Ask what a quote includes before selecting a moving company. You don’t want any surprises after all.
  8. “It doesn’t matter what kind of materials you use to pack your things.” This is only true if you don’t care what happens to your valuable belongings. Higher quality packing materials will protect your items during transfer.
  9. “With all of the current advances in transportation, your stuff should get there really quickly.” If you’re shipping packages internationally, it can take weeks and weeks for boxes to arrive. Many people don’t realize this.
  10. “Insurance is a waste of money.” Not so. What is actually a waste of money is paying to replace expensive or valuable items that were damaged during shipping.
  11. “You can ship whatever you’d like, as long as you pay for it.” This statement doesn’t apply to certain items such as food, drugs, pornography or ammunition.
  12. “I don’t need to be present for customs clearance in Canada.” Actually, you do. The moving company cannot clear Canadian customs for you.
  13. “It doesn’t matter what time of the year I move.” Summer is the busiest season for moving, because many families try to move at that time to avoid disrupting school. Winter moving has its own physical challenges to deal with, depending on where you live.
  14. “I can get all-risk insurance if I pack everything myself.” Forget mythical, this statement is flat out wrong. You’re ineligible for all-risk insurance if you pack everything yourself.
  15. “I can book movers at the last possible minute, and everything will work out.” You can’t expect to arrange a long distance move a few days or even a couple of weeks in advance, that’s for sure. It requires longer range planning and preparation.
  16. “References and testimonials aren’t important.” They’re only unimportant if you don’t care about the quality of the moving company you choose.
  17. “Moving companies have control over the timeline.” Events can take place that are outside of anyone’s control, such as ship delays. Don’t expect the timeline to be written in stone.
  18. “The port will always be open and available.” Certain ports around the world are known for strikes taking place frequently. The moving company can’t do anything about that, but it can at least let you know before the move takes place.
  19. “I’m only able to ship if I’ve got enough items for a full container.” If you don’t have a full container, the moving company can ship your things with someone else’s shipment.
  20. “Moving is always a stressful experience.” It can be, but choosing the right company is all about minimizing stress during a move.

When you choose Orbit, moving is not a stressful experience! Our personalized, professional and courteous customer service guarantees a pleasant move, no matter where you’re relocating to.

 

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The Worst Advice We’ve Ever Heard about International Moving

December 1st, 2014 Comments off

The Worst Advice We’ve Ever Heard about International Moving

international movingThe English poet Samuel Taylor Coleridge once said, “Advice is like snow – the softer it falls, the longer it dwells upon, and the deeper it sinks into the mind.” Regardless of how well it is delivered, there is some advice that you should never take, especially when it comes to international moving. Although the people giving you advice might have good intentions, steer clear of their guidance if they say any of the things below!

“All moving companies are the same – you don’t need to research them.”

That’s like saying, “All computers have a hard drive, so just pick one.” You want a company that’s professional, courteous and has an excellent reputation. Talk to friends and family about their experiences – they can help steer you in the right direction.

“Go with the cheapest quote.”

This tip should be countered with, “You get what you pay for.” The cheapest quote might cost you more in the long run if you choose that moving company. What you’ll discover is that the quote is cheap because the international moving company might not have its own truck, properly trained staff or the right kind of shipping materials for your valuable belongings. When your things arrive at their final destination, they could be severely damaged because they weren’t packed correctly.

“You don’t need insurance unless your stuff is really valuable.”

Even if you don’t own things that belong in a museum, insuring your belongings during an international move is always a good idea. Your belongings have to travel a long way to get to your destination, and they’ll be aboard various modes of transportation. The last thing you want to find out is that they didn’t fare well on the voyage, and need to be replaced. 

“It’s a waste of time to contact the consulate/embassy.”

Unless this person works at the consulate or embassy of whichever country you’re moving to, he or she most likely doesn’t have a clue. Some countries require you to obtain approvals as well as specific documentation from the consulate or embassy in your country of origin, such as Mexico and countries in South America. If you don’t do this before you go, you can have problems with your shipment when you arrive.

“You should do exactly what my cousin/friend/hair stylist did when she moved to…”

What worked for someone else’s cousin/friend/hair stylist might not work for you, unless you’re in the exact same situation as that person. And even then, there still might be circumstances that will ensure things turn out completely differently for you. What you’re better off doing is talking to that person one-on-one to get advice. When you hear about what someone else went through second-hand, there’s a good chance that you’re not getting the whole story or the correct details.

Want some really good advice about international moving? Choose Orbit International Moving Logistics Ltd. – our staff is courteous, professional and experienced. We take the stress and hassle out of moving so your journey is smooth and enjoyable. Call us today at 416-661-4228.

 

Categories: blog, International moving, Reviews Tags:

How to Choose a Moving Company: Factors to Consider

November 5th, 2014 Comments off

How to Choose a Moving Company: Factors to Consider

How to Choose a Moving Company: Factors to Consider

As essential as it is, shopping for a moving company can be confusing and tiring. So many of them make the same claims that you often wonder what the difference could be between all of them (or if there even is one). The golden rule of looking for a moving company is: don’t let their claims fool you. There are indeed differences between professional moving companies, and some are best avoided altogether.

Here are some points to consider when you’re choosing a moving company:

Are You Planning a Long Distance or Local Move?

Your destination will determine what kind of moving company you need in the first place. You wouldn’t want to hire a local moving company if you’re planning on relocating halfway across the country or to another continent. Some international moving companies do offer local moving services, however.

Ask for References

Beyond the right service, what you are essentially looking for in a moving company is trust. Keep in mind that whichever moving company you choose will be transporting your belongings, some of which might have a high cash value and others which might have a high sentimental value. You want to be able to trust this company thoroughly. That’s why it’s important to ask for references. Talk to your family, friends and colleagues to find out which companies they recommend (or which companies you should avoid). The opinions of those around you will be extremely valuable in your research.

Check Their Reputation

A good indicator of whether a company is trustworthy is their reputation. When choosing a mover, you should make it a priority to dig around and find information about their past. Have they been in business for a long time? Do they have a real business address? Have any customers lodged complaints against them with the Better Business Bureau? If you’re moving internationally, does the company have experience shipping to your destination? Finally, if you’re taking advantage of any other of their services, how long has the company been providing them for?

Compare Prices

The quote a moving company gives you is a crucial factor to consider, but it shouldn’t be because you want to move on the cheap. The lowest quote might be from a terrible moving company. Remember that you get what you pay for, especially when it comes to moving services. A low quote might mean that the company doesn’t have enough staff, sufficient funds to run their company in the long term, the proper materials or even its own truck to move your belongings. Get about three quotes, and pick the one that’s reputable, affordable, but includes the greatest amount of services.

Ensure They Are Financially Sound

This may sound strange, but take it from an insider – it never hurts to visit the company and check if they appear to have the sufficient monetary ability to carry out your move. You do not want to get caught up in a situation where the mover is unable to pay their bills to ocean lines, destination agents, customs brokers and other partners. This can cause significant delays and additional fees to your overseas move.

What Services Do They Offer?

A professional moving company can offer more than just transportation services. Movers also frequently offer packing and unpacking services. In addition, the company might have logistics services available to help make the shipping process as smooth as possible. These logistics services may include tracking and storage. A good company will offer a wide range of services to support your actual move.

Focus on Professionalism and Accreditation

When you choose a moving company, you want it to adhere to the highest standards of professionalism. Professionalism involves treating customers with courtesy and respect. You want the customer service representatives to listen patiently to your questions and answer them thoroughly. A professional moving company takes its job and its customers seriously.

A good indication of a company’s level of professionalism is whether it belongs to any professional organizations. Businesses have to meet certain criteria in order to join professional organizations, and memberships are paid, which means only a select group can join. Furthermore, as members of such organizations, moving companies are bound by a code of conduct that mandates that they do business fairly and in adherence to local and federal laws. While it’s not obligatory for businesses to join professional organizations, it’s a positive sign if they’re members.

By considering these questions and focusing on the right criteria when making your choice for a moving company, you’ll be armed with the right tools to choose the right company for your needs. As daunting as it might be to find a good moving company, it will make all the difference when the move is finally carried out.

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Just want to thank Orbit moving, for their great service

October 14th, 2014 Comments off

Just want to thank Orbit moving, for their great service. I was concerns about my move to the UK , but you kept me informed all thru the process and everything was delivered as promised without any breakage In the shipment.

Your contacts were very helpful here in Northern Ireland, and I would highly recommend your company to anyone moving overseas. I believe my daughter and son in law , will be moving over here eventually , and I will of course recommend you to them  when that time should arise.

 

 

Thanks again,   Dennis Orr

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The move was handled wonderfully! From loading to delivery, the work was done professionally,

July 10th, 2014 Comments off

Dear Adi,

 

The move was handled wonderfully!  From loading to delivery, the work was done professionally, went smoothly and delivered on time.  I truly appreciated the personal attention you paid to it.    I had a terrible experience with another mover last year and really wish I had known about your shipping company.

 

With sincere thanks,

 

Dr. T. Kassam

Categories: Reviews, Testimonials Tags:

How to Prepare Appliances for a Move

May 1st, 2014 1 comment

toronto international moving

When you’re moving pieces of furniture, there isn’t much preparation involved. While a couch is heavy and cumbersome, it doesn’t need to be taken apart in order to go onto a moving truck. Major appliances, on the other hand, need to be specially prepared in order to move them. This task is something you’ll have to undertake yourself – the moving company can hire a third party company to do it on your behalf as they do not handle this task on their own.  Don’t fret, though. We’ve got tips on how to get your major appliances ready for moving.

Refrigerator and Freezer

First, defrost your refrigerator and freezer. That means you’ll have to take everything out of them and unplug the unit. You should start the defrosting process 24 hours in advance. If your fridge has an automatic ice maker or water dispenser, disconnect the water line according to the manufacturer’s guidelines. Check that the water line is completely drained. Should you feel uncomfortable disconnecting the water line, hire a plumber. After the freezer has defrosted, clean all the surfaces and dry them thoroughly to prevent mildew. The next step is taking out all of the racks, shelves, crispers and storage bins out of the fridge and freezer. You can leave them inside of the unit. However, you’ll need to secure them to the sides of the fridge so they won’t break in transit. The last thing you’ll need to do is tape the electrical cord to the back of the refrigerator.

Stove and Oven

Run the oven’s self-cleaning cycle several days before you plan to transport it. Bear in mind that after the self-cleaning cycle is completed, you’ll still need to clean the oven with a damp cloth to remove any remaining dirt. If the stovetop has electric burner elements, remove them and run a wet, soapy rag over them to clean them off. Wipe down the stovetop to get rid of any dirt. Don’t forget to dry it and the burners carefully. If your stove has electric burner elements, tape them down so they won’t break during the move. Do you have a gas stove? Take off the surface grates and clean them.

Next, take out the storage drawer underneath the stove and empty it. You’ll also need to remove the broiler pan and oven racks. If you want to keep them inside the oven during the move, tape them to the inside of the unit so they won’t move around and cause damage. Unplug the oven from its power source. If you have a gas oven, you have to turn off the gas supply before disconnecting the gas line. Consult a professional if you feel uncomfortable doing this yourself.

Finally, tape down all of the knobs. You can also remove them, but don’t forget where you put them! Secure the oven door with tape, too. The electrical cord should also be taped to the back of the unit to keep it safe during transit.

Dishwasher

After the last time you use your dishwasher at your current home, leave its door open for at least 24 hours. Mildew could grow if you leave the door closed until you move the unit to its new location. Once you’ve emptied all the dishes, tape the racks to the sides of the dishwasher with masking tape. Turn off the water supply at the shut-off valve. It’s usually located under the kitchen sink. Disconnect the drain and water-supply lines. If the thought of doing this yourself is daunting, hire a plumber. Towels are handy to clean up any water that might leak from the lines. Make sure that the lines have drained completely. If your dishwasher’s power supply runs through the wall, unplug it. Is your dishwasher hardwired? You’ll have to disconnect the power lines. An electrician can also do this if you’re not comfortable doing it on your own.

The next step is to unscrew the mounting brackets, which will loosen the dishwasher from the countertop. Make sure the hoses are dry before wrapping them in towels and packing them inside the dishwasher. The last thing you’ll need to do is to tape the electrical cord to the back of the unit after closing the door.

Washing Machine

Once you’ve emptied the washing machine, make sure the drum is completely dry. The drum will need to be secured. Check your instruction manual on how to do this, although most manufacturers recommend bolting the drum. Unplug the washing machine and turn off the water supply. Remove the machine’s water supply hoses from the hot and cold water faucets. Keep a bucket handy to catch the water as the hoses drain.

Remove the main drain hose and empty it into the bucket. Once the hoses are empty, wrap them in towels and store them inside the washer. Close the lid and use masking tape to keep it shut during transit. Then, take some tape and secure the electrical cord to the back of the unit.

Dryer

Clean out the lint filter after you’ve emptied the dryer. Unplug it, unless you’ve got a dryer that runs off of gas. In that case, you’ll have to shut off the gas and disconnect the gas supply line. If you don’t feel comfortable doing that yourself, hire a professional.

Carefully move the dryer away from the wall so you can access the vent. Next, disconnect it and take it apart. You’ll need to clean it thoroughly to remove dust, lint and dirt. Tape the dryer’s door shut and use a little more masking tape to secure the cord to the back of the unit.

Remember, appliances are expensive to replace. Transporting them carefully is important. Follow these instructions, and you’ll be able to use them in your new home for years to come.

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