Moving Insurance

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Moving Insurance

When you are moving to a different country, your goods are not always under the supervision of one entity and therefore it is recommended to purchase an umbrella insurance coverage.

Insurance is optional but recommended for your shipment. There are several insurance options with different coverages. Ask your moving consaltant what is best for you.

There are 2 types of insurance:
1. Total Loss: Relatively low cost and only insures against total loss of your shipment.
2. All Risk: Higher cost and only available when the mover packs for you. This is a more comprehensive insurance that also includes coverage of damage to your goods. We always recommend this type of insurance.
Note that there is usually a deductible in the insurance policy. Consult with your moving coordinator for more information.
Note – If you choose not to insure your shipment, your shipment will not be covered for any loss or damage. In addition, you may be subject to charges under marine law, in the event that damage accrued to the shipping vessel. This is called “General Average”.

Valued Inventory: You should prepare a list of your goods with their value.

The insured value is something to consider seriously. On one hand, the higher the insurance value, the higher the cost to you. On the other, you want to have enough insurance to save you from catastrophes. Some insure the cost of their goods at current value. However, it is recommended to use the replacement value when insuring. This means that in the event that you do not get your container, you will have adequate funds to purchase and replace what you have lost. Keep in mind that the replacement value of your goods in some countries may be significantly higher than in others.

Please note, insured art over a certain value will need to be accommodated by a receipt or a professional appraisal.

In the event of a claim, you will have a limited amount of time to register your claim.
You will need to provide the insurance company with all supporting documents including photos. The insurance company may send an appraiser to assess the damage.

PBO (Packed By Owner) boxes will not be insured for damage as the insurance company has no reference to the condition of the items packed prior to packing. They will only be covered on a Total Loss basis as described above. We recommend you leave these boxes open and make sure the packers inspect and repack as necessary. Depending on your contract, there may be extra charges associated with this.

If you require storage, you will need to add storage rider to your insurance policy. Storage rider insurance should cost about $3 per $1,000 of insured value per month.

Standard insurance terms:

Why Should I Purchase Transit Insurance?

Moving companies typically limit their liability to 10-60 cents per lb. In the event of damage, it is highly unlikely that this limited liability would provide adequate coverage to repair or replace your damaged items.

For example, should your 5 lb. laptop computer get damaged and cost $1,500 to replace, your move would only be liable for the following:

5 lbs x $0.60 = $3.00

Although your moving company will take every precaution to ensure your shipment arrives safely, accidents do happen. Even the most qualified movers encounter occasional claims for loss or damage. Purchasing “all risk coverage” indemnifies you for full replacement at destination.

Why Should I Complete A Valued Inventory?

A detailed valued inventory is highly recommended. Claim settlement will be based upon the declared value specified on the declaration, or the cost of replacement or repair.

Should a valued inventory not be completed, claim settlement will be limited to a maximum of US$1,000 per item or set subject to a per pound valuation.

What is Co-Insurance?

Shipments should be insured at their full value or will be subject to the Co-Insurance Clause. If a shipment is not insured for full value, the insured shall to the extent of such deficit bear their proportion of the loss.

For example, should a $100,000 shipment be insured for only $50,000 and sustain partial damage, the insured would only be entitled to 50% of the amount claimed. If a $1,000 couch was destroyed, the shipper would only receive $500 compensation from Underwriters.

Can I Insure My Vehicle?

Automobiles, motorcycles and boats can be insured and must be specifically declared. Coverage is for actual cash value at destination. Origin and destination condition reports are required (see your forwarder). The value of non-factory installed accessories (stereo systems, DVD players, GPS devices, etc) must be listed separately.

What If My Goods Are Stored At Origin or Destination?

This policy provides 60 days storage coverage at origin and 60 days at destination, warranted that goods are stored in your movers and/or their agent’s commercial, enclosed warehouse. Storage coverage can be extended for an additional premium. Please contact WFIS to arrange an extension.


To Cover

Household Goods/Personal Effects and Private Passenger Carrying Automobiles, Privately Owned Motorcycles and Privately Owned boats, not exceeding seventeen feet in length as limited or as excluding in this Certificate of Insurance while in the course of transportation.

Transit Insurance Coverage

Except while on deck of ocean vessel subject to on-deck bill of lading:

Against all risks of physical loss or damage from any external cause, irrespective of percentage, but excluding those risks excepted by the Free of Capture and Seizure and Strikes, Riots, and Civil Commotions warranties, unless otherwise specifically noted hereon.

While on deck of ocean vessel subject to an on-deck bill of lading:

Warranted free of particular average unless caused by the stranding, sinking, burning or collision of the vessel; but to pay the insured value of any merchandise or goods jettisoned or washed overboard, irrespective of percentage.

This insurance is subject to the American Institute Cargo Clauses current on date of attachment of risk hereunder. Note SR&CC War Risk Insurance is included.


A. 100% Coinsurance Clause:

The insured shall declare insurance on the entire shipment to the extent of the full value at the time of shipment and failing to do so, the insured shall, to the extend of such deficit; bear their proportion of any loss. Furthermore, in every event of loss or damage, the insurance shall not attach or cover for more than the amount specified opposite each category of goods listed in this certificate or as scheduled and filed with this certificate.

B. Pairs & Sets Clause:

Where any insurance items consists of articles in a pair or set, this certificate shall not pay more than the value of any particular part or parts, which may be lost or damaged, without reference to any special value which such article or articles may have as part of such pair or set, nor more than the proportionate part of the insured value of the pair or set.

C. Valuation Clause:

The household goods and personal effects insured must be valued either:

1. At the replacement value at destination as supported by a complete valued inventory. Items of dissimilar value are to be individually insured. Items grouped together will have a maximum recovery of the aggregate value divided by the total number of items listed.

2. At the replacement value of the entire shipment at destination as supported by a declared value in no instance less than US$8 times the net weight of the shipment in pounds plus the value of all items of unusual or unique value. Further the insured must provide a valued listing of all items valued over US$1,000 per item, set or entire contents of a box; otherwise reimbursement will be limited to that amount.

Automobiles, motorcycles and boats must be valued at the cost to replace the item at destination with another of the same year, make and model.

D. Deductible Clause:

Each claim shall be adjusted separately and from the amount of each such adjusted claim or applicable limit of liability whichever is less, the deductible amount as shown on this certificate shall be deducted. Shipments in storage that are extended beyond the 60 day origin/60 day destination SIT coverage must be approved by Wells Fargo Insurance Services, Inc. Shipments in USA storage are subject to the following deductibles for earthquake, wind and flood: US$5,000DA – losses up to $100,000, $7,500 – losses up to $200,000, $12,500 losses up to $500,000(MAY ONLY APPLY TO CERTAIN MOVING COMPANIES)

E. Prima Facie Evidence Clause:

The origin and/or destination shipping inventory as prepared by the mover shall be Prima Facie evidence of delivery of the shipment in good order with the except of any written notations made on such inventory by the Insured at the time of delivery, noting missing and/or damaged items.

F. Repair or Replacement Clause:

DO NOT DISPOSE OF OR DISCARD ANY ITEM WITHOUT WRITTEN AUTHORIZATION Underwriters retain the right to inspect any item prior to its repair or disposal. Underwriters shall be entitled, at their sole option, to repair or replace with like kind and quality , any article lost or damaged (whether whole or in part) or to pay cash therefore not exceeding, in any event, the amount of the insured item. No betterment allowable.

G. Salvage Clause:

Where replacement or total loss payment of a damaged article(s) is made by Underwriters, they, at their sole option, have the right to salvage the damaged article (s).

H. Claims Notification:

In the event of loss, damage or non-delivery which may give rise to a claim under this certificate, immediate notice must be given, in writing, to Wells Fargo Insurance Services at the address shown on this certificate. Failure to give such notice within 45 days after delivery of the shipment will void coverage under this certificate.

I. Misrepresentation and Fraud:

This entire certificate shall be void if, whether before or after a loss, the insured has concealed or misrepresented any material fact or circumstances concerning this insurance or the subject thereof, or the interest of the insured therein, or in case of any fraud or false swearing by the insured relating thereto.

J. Suit Against Company:

No suit, action or proceeding against this Company for recovery of any claim shall be sustainable unless commenced within one year from the date of the happening out of which the claim arises, provided that if such limitation is invalid by the laws of the state in which this certificate is issued then such suit, action or proceeding should be barred unless commenced within the shortest limit of time permitted by the laws of such state.

K. Transit Limits:
(1) Household Goods:

Coverage is to attach from date the Moving Company accepts property at origin residence which is the date shown on the Moving Company’s origin shipping inventory and is continuous during the normal course of transit until the Moving Company delivers the property at destination residence provided that all other terms and conditions of this are met. The origin and destination referred to in this clause means the FROM and TO, as appropriate locations specified on this certificate.

(2) Automobiles, Motorcycles and Boats:

Coverage is to attached from the date that the automobile, motorcycle or boat is placed in the custody of the Moving Company or Steamship Company and continues until the automobile, motorcycle and boat is delivered to the destination specified on this certificate, provided it is not operated on public or private roads under its own power. Further, coverage does not apply for any period exceeding 72 hours at destination ocean port, should the ocean port be the final destination. Excluding Recreational Vehicles.

(3) Storage In Transit Coverage Extensions:

Coverage is intended to apply within the country of final destination for a period of 60 days or as otherwise agreed provided that the property is stored in an enclosed, protect commercial Moving Company’s household goods warehouse under the care, custody and control of the Thru-Bill of Lading Moving Company (or their designated agent). Mini-storage and/or self-storage facilities are excluded. Storage may be extended for additional periods of time storage subject to prior special written notice and payment of additional premium to Wells Fargo Insurance Services.

L. Other Insurance:

This insurance does not cover to the extent of any other insurance, whether prior of subsequent hereto in date and by whomsoever effected, directly or indirectly covering the same property, and the Company shall be liable for loss or damage only for the excess value beyond the amount due from such other insurance.

M. Subrogation Clause:

The Company shall be subrogated to the extent of their payment for losses insured hereunder and to the insured’s rights to recovery against any person or organization; excepting the origin and destination freight forwarders who performed pickup, packing, delivery and unpacking services in connection with the movement of the shipment other than in the event of gross negligence. All provisions of this clause notwithstanding, it is hereby warranted that the Insured shall take all necessary actions to protect the Company’s rights of subrogation against culpable parties. Failure to take such action, causing prejudice to the Company’s rights of subrogation, may result in denial or reduction of the claim.

N. Burden/Duty of Insured:

The burden of proof is upon the Insured to establish that loss and/or damage was incurred while under the ambit of this certificate’s coverage. It is the duty of the Insured and their agents, in all cases, to take such measures as may be reasonable for the purpose of averting or minimizing a loss and to ensure that all rights against carriers, bailees, or other third parties are properly preserved and exercised. Failure by the Insured to fulfill these obligations could preclude recovery for any claimed loss and/or damage.

O. High Value Articles:

Any item with an individual value of 4% or more of the total value of the entire Insured shipment is defined as a “High Value Article”. Items in this category must be specifically described, declared and valued in writing before the date property is picked up from the origin specified in this certificate.

P. Premium Payment:

Where the named insured herein has not paid premium directly to Wells Fargo Insurance Services, any party receiving premium from the herein named insured is construed as the Insured’s agent for payment of said premium to Wells Fargo Insurance Services, and failure of Wells Fargo Insurance Services to receive such premium will void any coverage under this certificate.

Q. Surveys:

Survey Inspection Fees are payable by this company only with prior consent by Wells Fargo Insurance Services.

R. Abandonment:

There cannot be any abandonment of any insured property to the Underwriters or anyone else.

S. Assignment of Certificate:

This certificate shall be void if assigned or transferred without the written consent of this Company.

T. Total Loss/FPA

Warranted free of particular average unless caused by stranding, sinking, burning, and/or collision of the vessel; but to pay the insured value of any merchandise and/or goods jettisoned and/or washed overboard, irrespective of percentage No coverage for partial loss. Including theft and or non delivery of the entire shipment

This insurance is subject to the American Institute Cargo Clauses current on date of attachment of risk hereunder. Note SR&CC War Risk Insurance is included.

Remember the Following:

Items not declared and valued are not insured
Take into consideration what your items will be worth at your new residence, not what they’re worth before they’re shipped.
If you’re shipping a car, don’t use it as a shipping container.