Asking question to moving company

Hiring a mover is very much like hiring for any job. You want to make sure that they’re experienced, skilled, and have a good track record with solid references. Just the same, every job has nuances that apply to your needs. If you are a professional piano player, you’re going to want to hire a mover who specializes in moving pianos; an art collector, art; an exotic fish collector, moving aquariums, and so on!

After you’ve done a little bit of research online and gotten recommendations from colleagues, family and friends, you need to pick up the phone and talk to the company to make sure that they’re going to be able to make your move as smooth as possible, but what do you ask? Don’t worry we’ve got you covered!

Will they provide an in-person estimate?

The best way to get an accurate quote is for them to see exactly what they’re moving for you.

 Do you offer door to door services?

You need to know whether or not your quote is for picking up between two ports (where you’ll be responsible for hauling the items from there to your new home) or literally from the doorstep of your old home to your new one, no matter where it is, locally, nationally, or overseas.

 What does their content insurance cover?

If a moving company doesn’t have comprehensive insurance, don’t hire them. Accidents happen, and from time to time items get lost or damaged. Make sure they have great coverage and confirm the maximum amount for a claim permitted so you can get items easily replaced should the worst happen.

 Is packing included in the estimate?

You may feel like skipping on paying for packing to save money, however if your items are going into shipping containers and/or storage for your move, no one is going to get things packed more efficiently than a seasoned professional. Moving companies will also use their experience to create a detailed declaration of household goods to help you get your items from point A to point B, which is particularly important for a move from one country to another.

 What is the recommended method and pricing for my move?

best price

Depending on where you are moving, your estimate could include pricing on movement by truck, freight, or air. Cheaper options are often slower, so ask for a time estimate along with the cost estimate for each method of transport. Ask if there is a deposit or fee schedule to better budget your move.

Who is involved in the move? 

Many international movers work with other companies who they routinely partner with for various moving destinations; this is standard in the business. Get the name of all companies involved and look at the reviews for their services as well, before you make a final decision on who to hire.

Can you get real time tracking of your items?

Some movers can provide online tracking so you can see where your items are in real time. If this will help ease your mind during a stressful move, ask and see if this is possible for you.

Ask for even more references!

While online reviews are a good place to start, ask for references from people who have hired the company for moves like yours. They can give you the most accurate picture of what your specific move will look like.

Orbit International Moving Logistics Ltd.: Your International Moving Expert

We have over a decade of experience moving customers around the world. Some of our customers like us so much, they’ve used us more than once. Why did they come back to Orbit? Our customer service is what sets us apart – customer service representatives answer every question, no matter how small, and our moving crew shows up on time with all the materials they need to get the job done correctly the first time. To learn more about Orbit, call us at 416-661-4228.