- Origin service
- Destination service
Origin Service – international moving companies Toronto
Origin service is usually the most influential part of your move. It includes:
- The pre-move survey. During the survey, you should advise the representative about what items you want to move. At this time you should advise your preferred packing dates, if you need storage, what is going to get shipped, what you want to pack yourself, what special delicate items with high value need special attention like custom crates, etc. Always ask for a copy of the survey.
- Good packing is critical for a successful move with no breakage. The advantage – better protection and less space used => lower on cost.
- Preparing an inventory list. It is best to have a computerized list. The packing crew must prepare a detailed numbered packing list including description and condition of articles shipped. This is important in the event of an insurance claim. If damage is noticed upon delivery, please note this on the damage report which is supplied by the delivery crew and make sure the crew saw and noted the damages. If you pack goods yourself (PBO=Packed By Owner) we recommend you make your own detailed, numbered list including the content and the destination room where the movers will place the items.
- Preparing instructions for the ocean carrier and export documents.
- Export Customs clearance.
Then, your goods will be on their way to the holy land – Israel J
By Air or Ocean
There are many carriers for air and ocean shipments. It is the moving coordinator’s job to choose the best carrier that best suits your needs.
- Clearing the shipment upon arrival to Israel
- Delivery into new residence in Israel.
- Complete all supporting service documents including the “Delivery report” and the “Damage report” when necessary.
*** If, for any reason, the shipping container seal is broken, a box or crate is open when you first see them, or there is any sign of damage, notify your moving coordinator and specify the problem on the delivery report. The delivery crew will give you the damage report. It will be impossible to claim an insurance loss if the shipment arrives intact and there is no note on the delivery report mentioning shortage. Check off all articles on the packing list as they are removed from the truck and record the results. We recommend using a bingo sheet. You may obtain this from the mover.
Please note – on occasion, shipments go through inspection. Extra charges will apply. We strongly recommend you insist on receiving a copy of all customs inspection reports to ensure that your goods were inspected.
If you need storage, consult with your international moving specialist as you will need to get a storage rider for your insurance to ensure your insurance coverage continues during the period of storage.
At Origin: Normally $10-$15 per cubic meter per month with a min of $75 per month. Always in a warehouse – not in your shipping container.
In Israel: If you have a full container, the rates are posted below under FCL (Full Container Load) Storage. If you need storage for more than 2 weeks, it will usually be cheaper to unload (De-van) the container into a warehouse. The rate in this case would include a handling fee to truck the container from the port, unload the container and then reload your good for the delivery.
Note: If you choose to keep goods in a private storage, not associated with the moving company, your marine insurance will be null and void.
Private storage is not always cheaper. When the moving company delivers to a private storage facility, their job ends and you will then need to pay again for a moving company to deliver from the storage to your home. If the storage is by the moving company, they will include delivery to your home.
Insurance is optional but recommended for your shipment. There are several insurance options with different coverages. Ask your moving consultant what is best for you.
There are 2 types of insurance:
- 1. Total Loss: Relatively low cost and only insures against total loss of your shipment.
- 2. All Risk: Higher cost and only available when the mover packs for you. This is a more comprehensive insurance that also includes coverage of damage to your goods. We always recommend this type of insurance.
- Note that there is usually a deductible in the insurance policy. Ask you mover what it is.
Note. If you choose not to insure your shipment, your shipment will not be covered for any loss or damage. In addition, you may be subject to charges under marine law, in the event that damage accrued to the shipping vessel. This is called “General Average”.
Valued Inventory: You should prepare a list of your goods with their value.
The insured value is something to consider seriously. On one hand, the higher the insurance value, the higher the cost to you. On the other, you want to have enough insurance to save you from catastrophes. Some insure their cost of the good at current value. However, it is recommended to use the “replacement value” when insuring. This means that in the event that you do not get your container, you will have adequate funds to purchase and replace what you have lost. Also, keep in mind, replacement value of your goods in Israel is higher than in other countries. We normally recommend to factor in a value of 20%-50% more.
Please note, insured art over a certain value will need to be accommodated by a receipt or a professional appraisal.
In the event of a claim, you will have a limited amount of time to register your claim.
You will need to provide the insurance company with all supporting documents including photos. Upon the insurance company’s discretion, they may send an appraiser to assess the damage.
PBO (Packed By Owner) boxes will not be insured for damages as the insurance company has no reference to the condition of the items packed prior to packing. They will only be covered on a Total Loss basis as described above. We recommend you leave these boxes open and make sure the packers inspect and repack as necessary. Depending on your contract, there may be extra charges associated with this.
If you require storage, you will need a storage rider to your insurance policy Storage rider insurance should cost about $3 per $1,000 insured value per month.