Orbit’s Quality System
FIDI-Accredited International Mover
At Orbit, quality is not just a promise. It is a structured commitment built on globally recognized standards. As a trusted provider of international moving services, Orbit International Moving Logistics aligns its operations with the FIDI Professional Cooperation Guidelines (PCG), a set of industry standards designed to ensure excellence at every stage of the relocation process.
Whether handling origin, freight, or destination services, Orbit International Moving implements a comprehensive quality assurance framework that focuses on precision, communication, and accountability. Every service Orbit delivers, especially in corporate relocation, is designed to exceed expectations through meticulous attention to process and detail.
Quality at Orbit International Moving Logistics Ltd. is not a slogan. It is a documented, audited system built on globally recognized standards. As a FIDI-affiliated international mover, Orbit aligns its operations with the FIDI Professional Cooperation Guidelines (PCG), a framework designed to ensure consistency, accountability, and service quality across every stage of an international relocation.
This quality system applies to all services we provide, including corporate relocation, origin services, freight coordination, and destination delivery.
Our Quality System
At Orbit, quality is defined by process, consistency, and accountability, not marketing claims. Our operations are aligned with the FIDI Professional Cooperation Guidelines (PCGs), an internationally recognized framework that sets clear standards for how professional movers plan, coordinate, and execute relocations.
The PCGs establish best practices for cooperation between origin, freight, and destination service providers. By operating within this framework, Orbit ensures that every stage of the move follows agreed procedures for planning, documentation, communication, and responsibility—especially in complex corporate relocation programs.
This structured approach allows Orbit to deliver predictable outcomes, clear coordination, and consistent service standards across all markets.
Quality of Service Audit
Quality assurance at Orbit begins before the move starts. Each relocation includes a pre-move survey conducted by trained professionals who assess shipment volume, access conditions, special handling requirements, and applicable relocation policies. These surveys form the planning foundation for accurate documentation, scheduling, and compliance with client expectations.
Throughout the move, Orbit follows PCG-aligned service protocols, including standardized inventories, appropriate packing methods, protective measures within the residence, and clearly labeled shipments to support traceability and accountability.
After delivery, each move is reviewed as part of our Quality of Service Audit. Packing accuracy, delivery performance, and destination services are assessed against agreed standards, and client feedback is incorporated into ongoing process improvement. This review cycle ensures continuous alignment with PCG requirements and evolving client needs.
Orbit – Your Corporate Relocation Company Focused on Quality
Orbit International Moving Logistics is committed to delivering consistent service levels worldwide. By following the PCG framework, our quality standards are transparent, measurable, and applied across all partners involved in a relocation.
For corporate clients, this approach reduces operational risk, minimizes unexpected costs, and ensures clear communication at key milestones. Our focus on structured cooperation and documented processes is why organizations trust Orbit to support global mobility programs for their businesses and employees.