While international moves involve many moving parts, there are several proven steps customers can take to reduce the risk of delays, damage, and unexpected costs.
Provide Accurate and Complete Information
A precise survey is the foundation of an accurate quote and smooth move. Be sure to show all rooms, storage areas, garages, basements, closets, and any off-site storage. Clearly identify what is moving, what is not, and what is undecided. If your shipment will be delivered to multiple locations, this must be disclosed during the survey, as it affects routing, handling, transit time, and cost.
Why this matters: Quotes are based on the surveyed scope of work. Missing or incorrect details can lead to pricing adjustments or logistical changes once the full scope is known.
Review the Survey Carefully
After the survey, review your inventory or survey report to confirm that all items, rooms, and access conditions (stairs, elevators, parking distance) are accurately noted. Report any discrepancies immediately so corrections can be made before packing begins.
Allow Professional Packing
Professional packing significantly reduces the risk of damage during international transit. Trained packers use proper materials and methods designed for long-distance handling and multiple transfers. Professional packing is often required for full transit insurance coverage and helps shipments clear customs more efficiently. While protective packing may slightly increase shipment volume, it prioritizes the safety of your belongings.
Prepare Documentation Early
Ensure passports, visas, inventories, and customs forms are completed well in advance to avoid clearance delays.
Avoid Restricted or Prohibited Items
Each country enforces strict import regulations. Shipping restricted items can result in inspections, delays, fines, or confiscation.
Choose Appropriate Transit Insurance
Transit insurance provides financial protection and peace of mind in the unlikely event of loss or damage.
Build Flexibility Into Your Timeline
International moves are not guaranteed on exact dates. Allowing buffer time helps reduce stress and accommodates unforeseen delays.