Dear Ksenia, Adi and the packers at Orbit,
I cannot tell you how much I was dreading this move. When I first met Adi, I was impressed by the strength of his convictions about moving with Orbit-it was more than just a sales pitch and I believed him. Am I glad that I did.
From the delivery of the boxes when they said they would be delivered, to the courteous and prompt answers to my many questions, I was impressed by how my move was handled. I have moved 8 times in the last 20 years mostly between Canada and the US and I have used all of the majors with mixed results. Suffice it to say that I never will again.
What impressed me the most and I feel must be mentioned was the unbelievable job done for me by the 3 men who showed up to pack me in Toronto. They were warm, charming, efficient and professional but what blew me away, frankly, was the remarkable way in which they got all of my belongings into the container. The team who unpacked me in the UK mentioned the brilliant job that the Toronto team did as well. Please thank them again for me.
I am now in my 'new' 250 year old home and all of my things arrived in perfect condition. While I have not unpacked everything, I am certain that everything will be fine. The team at this end did an amazing job as well-the job was done in 3 hours, neatly and effieciently with the same attention to detail. I could not be more impressed and would be happy to recommend Orbit to any prospective customer. Please feel free to post my letter-I am proud to endorse a company that served me so well.
Thank you again from the bottom of my heart for a job, more than well done. It is rare these days to work with a company like yours.
From a grateful client,
Dany Brainin
UK 2009
Dear Orbit Movers,
Thanks so very much to you and your staff for an excellent overseas move.
All aspects of the service you delivered were exemplary and I was most impressed with your office staff who were knowledgeable about customs and kept us up to date throughout the process. The moving crew were helpful, curteous and energetic. Overall an excellent experience. Please feel free to use me as a reference for your future customers.
Kind Regards,
Kelly Hart
Toronto – Dubai 2009-05-26
Hi Adi:
Our lift arrived yesterday and we are almost all unpacked. Everything came in perfect condition, not a scratch. The people here are very professional and we will recommend you and them to anyone. My niece got her 34 boxes. She has moved many times but told me she has never seen things so well wrapped.
Thanks for all your help.
David Rotenberg
May 12, 2009
Dear Adi,
I just want to let you know that my container arrived safely at my new place of residence in Jerusalem. Your staff were courteous and very helpful during the move. I want to acknowledge your Israeli representative, Norman Soloman. He was very supportive and patient during this very challenging time in my life. In any large organization your front line people play a vital role in your company's success. Norman went above and beyond the call of duty for me many times. I feel that it is important to recognize employees like Norman. Please pass on my regards to him.
My overall experience with Orbit Moving was excellent. You are welcome to use my name as a reference to any future Olim. Thanks again for taking care of my move,
It was a very positive experience that i will certainly share with any customer asking.
Sincerely,
Howard Osterer
Jerusalem 2009
Hi Adi,
We wanted to thank you for everything, really. You were right about every detail and you prepared us so we had no surprises. Once everything arrived it was quickly released thanx to your people here in Israel. Thanks again we apriciate everything.
Lior and Miriam Goldstein
Eilat, Israel 2009
Dear Mr. A.Shaked.
This is with the greatest regard and gratitude...that we wanted to
let you know how pleased and satisfied we were with the services of
....ORBIT INTERNATIONAL LOGISTICS.... and you mr. Shaked particularly
for your personal touch and care . as hard as it was to move away from
Canada after so many years ..you have made it easier for us. thanks again or like
they say here in ISRAEL...Toda Raba .we are highly recommending the great
services of.. ORBIT & MR Shaked .to anyone.
Amnon Schwartz & Roger Djeddah
Tel-Aviv Israel ....2009
Hi Gera,Ronit & Adi,
We FINALLY got our container last week and almost have finished unpacking most boxes and all furniture.
We are just wordless and amazed how well you packed everything and loaded it on to the container in a professional manner-all with so much care !! Every thing is in great condition ,just the way we had it in our house in Toronto. Not even a single dish (even the finest ones!) or furniture has been damaged!
This was a big light and relief at the end of a long & not an easy journey....
We appreciate a lot your great service and support during the last three months..
Wishing you much success and hopefully no more strikes in the Israeli ports.
Best Regards,
Judy & Avi Leshem
Nov 19th 2008
Dear Adi,
We want you to know, now that we are down to the last three boxes, that --- with the exception of one battered lampshade --- everything in our lift arrived in good order, and in better time than we had anticipated.
As we told you on the day our lift was packed, your crew in Toronto was excellent and a pleasure to work with. On this end, the Eagle crew was also efficient and pleasant. So, we can say that we were quite satisfied with everything connected with the packing, shipping, and delivery of our lift from Toronto to Jerusalem --- and we thank you and Orbit for it.
I trust that all is well with you and your family. Judy and I wish you all a “shana tova u'metuka.”
Marvin Pachino
September 21, 2008
Dear Adi,
As we are now hearing shipment horror stories from friends (their lift was sent to Turkey!) we want to thank you for the fantastic services you provided during our moving process. Our shipment arrived quickly and with everything intact. We know that there are often issues on the Israel end (at the port, etc) that are out of your control but those issues were dealt with quickly and with professionalism. We will be recommending you to our numerous friends who plan to move to Israel in the next few years.
Matt and Jenna Mintz
September 03, 2008
Dear Adi ,
Certainly the service of Packing , Unpacking & shipping of our goods by Orbit Movers was at par & excellent . We can say it was a smooth, safe & perfect transition. As such shipping put all anxieties at zero level & brought delight on our face at the receipt of goods .
Thank you very much for your excellent service.
Best Regards ,
Bella Shah
Nov 17th 2008
Dear Adi
We would like to thanks you so much for Your service, shipping our luggage from Toronto to Israel. The service was fast, efficient and very professional. Whenever we raised any concern we always got a fast and satisfying answer.
We came back home from 3 years of very interesting mission overseas. With all the difficulties of moving the family back, it was great to know that our luggage is in good hands.
Many thanks again, Inbal and Itai Ziedenberg, Kibutz Beit Kama, Israel
3/6/2008
Consulado General de la
Republica Argentina
Toronto, October 30, 2007
Orbit International Moving Logistics Ltd.
390 Steeles Ave West Unit #11
Thornhill, ON
L4J 6X2
Attention: Management Office
Dear Sir/Madam:
I am Writing this note to thank you for processing our International moving from Canada to Argentina in such an expeditious manner.
The attention given to our request by Mr. Adi Shaked is most appreciated. As well as, his due diligence and commitment to assist us should be praised and thanked.
Your staff demonstrated they are knowledgeable and remarkably efficient which could not remain unnoticed. I would be delighted to recommend your company at any time.
Yours truly,
Consul General of Argentina
Horacio Martinez Adalid
July 31st 2007
Dear Adi,
I would like to thank you most sincerely for your excellent service and the highly
Professional way in which you handled my family’s recent move.
Our household items were packed and handled with care and at all times we knew we were in reliable hands. We also appreciate your company’s friendly attitude.
Once again, thank you for everything. You helped to take the stress out of moving.
Best Regards,
Ya’acov Brosh
Consul General of Israel
May 13th 2007.
Adi & Gera ,
Hello from Dorset England.
We are going to start by saying " If there were awards for the best moving experience, your Company has to be number one ".
Moving Country from Canada can be an ordeal, but your Company made everything go so perfectly. From your quote, to the packing and sealing of our container, your professionalism was next to none.
Your workers were polite and hard working. A real pleasure.
The packing was excellent, everything has now been unpacked and in it's new home!
It is with grateful thanks from Alan and I that our move went easier than we could have ever anticipated.
Sincerely
Diane & Alan Geary
Adi & Gera (Orbit Logistics):
I want to thank you for putting our minds at ease. When making the decision to move overseas we knew it was going to be a huge undertaking. Our concerns of packing, storing, shipping and unpacking were drastically reduced when first speaking with you.
You gave us all the necessary and accurate information about our container and it's contents. You did not 'sugar coat' the potential problems. Your team came on time, packed very well and was able to organize the container to fit all our contents (it was close).
When the container arrived it was in the parameters that you told us. The team that unpacked was also reliable and efficient. In our case there was not a broken dish on delivery. If there was we would have been covered because of your recommendations of insurance.
We would be more than happy to recommend your services to anyone making such a move.
Sincerely,
Spencer & Sharon Woodrow
March 19th 2007
Dear Consumer:
During the last year we have moved from Canada to Israel. We have had a
large number of experiences with movers and tradespeople as we moved into
our new home in Israel. We had renovations done and had other items moved
within Israel. We have had both satisfactory experiences, and those that
were less so.
However, without a doubt, the company which consistently met and exceeded
our expectations was Orbit Movers. The distinguishing characteristic of the
company is their people. From Gera and Adi in Toronto, to the gentleman in
Israel who handled the move on this side of the world, each person was
professional. They took the time to explain what would be happening and
when. They were pleasant and helpful throughout all of our questions.
Although the payment to the company is quite simple, the taxes and other
fees as the lift arrives in Israel is quite complex. They took the time to
explain all this ( a few times, I think), and in the end, the fees were as
they said. We did not have any surprises, which was very nice. Furthermore,
the schedule that we were given was kept to and things proceeded as planned.
Not only were the contact people wonderful, but the movers themselves were
also very pleasant to work with. The packing crew of people in Canada took
really good care of our possessions, but were also sensitive to our home and
took the time when moving items not to damage doors, etc. They packed all
our dishes, pictures and furniture with such care that I really could not
have done better myself. They worked quickly and were very polite. In
Israel, the movers affiliated with Orbit who unloaded our lift, were
similarly careful with our items. They placed them where we requested with
the utmost care. In fact, only one item was damaged (probably on the boat),
and that was a specialty item, with such an odd shape, that it would not be
right of us to blame the movers. They unpacked those (larger furniture)
items that we requested be unpacked and did so with care as well. They were
not hurried when doing their job. By contrast, we had occasion to move
other items that were already in Israel. We used a different company and
experienced horrible service, where our boxes were literally thrown around.
Of course, this made us only more grateful for the good service we received
from Orbit.
When we had issues with an item we had purchased (due to no fault of
theirs), they remedied the situation to our satisfaction without any hassle
and in a timely fashion.
In conclusion, I would recommend Orbit without any hesitation whatsoever.
You will receive friendly, secure and honest service at the very highest of
levels.
Sincerely,
Karyn and Robert Goldberger
March 12th 2007
Hi Adi,
I wanted to thank you for shipping my order, from Toronto to Israel, July
2006. Even though it was a war situation here in Israel, I got everything,
and on time. I enjoyed working with you, and i know that even years from
today, if I will need to ask you something or help with something, you will
be willing to help. Thank you for everything
all the best,
mary chetrit
Feb 24th 2007
Dear Adi,
I was very impressed with your high level of concern and assistance. Your personal touch and professionalism certainly helped to relieve any anxieties that could result from relocating across the Atlantic.
I appreciated and definitely recommend your expertise to others requiring professional moving services.
Maya Nix, Lawyer
Petach Tikva , Israel
May, 2005
Hi Adi and Gera,
I just wanted to thank you for all your help with my move back to Israel, I am happy to say that everything arrived safely and in one piece.
Now all I need is to settle down and start my old/new life here, which so far proves to be not too difficult...
Thanks again and I will be happy to recommend you guys to future customers.
Tal Shor
Tel Aviv – May 2006
Dear Gera and Adi,
I want to take this opportunity to thank you both once again for your excellent service in shipping our belongings to Israel. You were both very accessible and were very quick to return phone calls. You made yourselves available to deal with any issue and/or questions regardless of time of day. I would highly recommend your services as you are sincerely dedicated to making sure your customers are satisfied.
Sincerely,
Norm Akierman
May 2005
Dear Gera and Adi,
I would highly recommend Orbit as both a shipping company and a store to purchase your 220 volt appliances in Toronto. They shipped a container to Israel for us when we moved several months ago, and were very professional in all aspects, especially customer service. They packed, shipped, delivered, and set up our furniture for us exactly according to our agreement. Adi and Gera were courteous, knowledgeable, and responsible each step of the way. I'm even using Orbit a second time to ship us additional appliances that we need! Thanks for all your help!
Chana and Josh Pinto
Israel, February 2006
“Dear Adi, We just want to say how happy we are with the service we got from your company. From beginning to end we were treated with professionalism and courtesy. The move went unbelievably smooth. we will definitely recommend your company to others who think of moving.”
Lilac & Allen Averbuck
Averbuck Orthopedic.
Micmoret, Israel
June. 2005
"I moved to Toronto from New York in September of 2004. I was dreading all the paperwork involved in clearing customs. However, once I arrived in Toronto, Adi met me at the Customs Offices. He took care of all the paperwork for me and once he cleared customs for me, his team delivered my furniture to my house within half an hour.
The whole process was just a smooth transaction thanks to Adi and his team. I would definitely recommend him to anyone that is planning a move to Canada. Thanks Adi!"
Hayley Durbach.
Regards,
Hayley
AdvanceWare Solutions, Inc.
"Gera, went above and beyond his duty. He helped us so much on the most stressful day of our lives. We can't say enough good things about our experience with Orbit."
M. Cohen, Nov. 2004
"Adi was a welcome voice to speak to during our recent move to Canada from California. The US selected moving company to transport our goods gave us nothing but unfulfilled promises and unnecessary stress. You however, showed what they did not, customer care and concern for our goods. You came through and did what had to be done to resolve our serious issues. Thanks for your assistance and support."
Mark and Donna Gerard, Oct 2004
"We were impressed with the service we received. It was a pleasure to deal with Orbit. Thanks you for making our moving day stress free! Our best regards to you."
J. Oliveira July. 2004.
"You guys did a fantastic job. We were extremely pleased. Your crew made it look easy. I would recommend your company and particularly Mr. Jenia’s crew without question - excellent job."
M. Ferreira, June 2003
"Your crew was friendly and professional. They were courteous, thoughtful and careful with our belongings. We would happily recommend you to any family considering you guys for their move.”
A. Goldenberg, February 2003
"I was so impressed by the techniques your crew used to protect my furniture. All my belongings arrived in the same condition they left my house in Toronto. I would highly recommend your company to others. I wish you many tears of success in your business. You are grate.
Udi B. Senior. Dec. 2002.
"Adi, I would like to tell you, we were very hesitant of how to chose a moving company after all the stories we heard. I can now say that the experience with you was absolutely positive, the move was first rate. My wife and I would like to thank you all for making a very stressful day a real pleasure. Adi, you may feel free to use me as a reference. My best regards, "
E. Farkash, July, 2002.
